Introduction

Humble Home Cleaning ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, complete our quote quiz, or use our cleaning services. We are a veteran and women-owned business based in Clarksville, Tennessee, fully licensed and insured.

Information We Collect

We may collect the following:

Contact details: name, email address, phone number, and home address.
Quote details: home size, bedroom/bath count, add-ons, and scheduling preferences submitted through our quiz.
Communication records: messages, calls, or emails you send us.
Website usage data: pages visited and approximate location for service-area verification.

How We Use Your Information

To prepare cleaning quotes and schedule appointments.
To respond to inquiries and provide customer support.
To send promotional offers, coupons, and service updates (you may opt out at any time).
To improve our website, services, and overall customer experience.
To comply with legal obligations and protect our rights.

Sharing & Disclosure

We do not sell or rent your personal data. We may share limited information with trusted service providers (such as our CRM and email tools) who help us operate our business, and only under agreements requiring confidentiality. We may also disclose data when required by law.

Data Retention

We retain your information only as long as needed to provide services, respond to inquiries, and meet legal requirements. You may request deletion of your data at any time.

Your Rights

You may access, correct, or request deletion of your personal data, and opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure.

Children's Privacy

Our services are not directed to minors, and we do not knowingly collect data from children under 13.

Contact Us

Questions about this policy? Email Hello@humblehometn.com or call or text (931) 404-0230.